Data Processing Agreement
How we handle the personal information in your Meet workspace, and who helps us run the service.
Version MEET-DPA-2026-11 · Effective November 13, 2026 · Part of the RadiusLocal.ai Meet Terms of Service
This Data Processing Agreement ("DPA") is between RadiusLocal LLC, an Arizona limited liability company at 9375 E. Shea Blvd, Suite 249D, Scottsdale, Arizona 85260 ("RadiusLocal", "we"), and the customer that holds a RadiusLocal.ai Meet account ("Customer", "you"). It applies when we handle personal information on your behalf while providing RadiusLocal.ai Meet (the "Service").
1. Roles
You decide why and how personal information in your workspace is used: your users, your guests, the people who book with you or register for your webinars, and the contacts, notes, recordings, captions, transcripts and AI notes you keep. For that information you are the controller (or "business") and we are your processor (or "service provider"). We handle your own account and billing details as our own customer records under the Meet privacy policy.
2. What we do with your data
- We process it only to provide, secure and support the Service, and as you instruct through your settings and use of the Service.
- We do not sell it, use it for advertising, or combine it with other customers' data.
- Our AI provider does not train its models on your data (OpenAI API terms).
- If we believe an instruction breaks the law, we will tell you.
3. Confidentiality and access
Only people who need access to run or support the Service can reach your data, and they are bound to keep it confidential. Workspace owners see their own team's data; other customers never do.
4. Security
- Meetings, recordings and stored data run on servers we operate. Audio, video and web traffic travel over encrypted connections.
- Passwords are stored only as one-way hashes.
- Recording is visible to everyone in a meeting while it runs. Hosts control sharing links, expiry and deletion.
- Every release passes an automated test gate before it goes live, and the service status is public at meet.radiuslocal.ai/status.
5. Subprocessors
We use these service providers to run Meet. Each handles only what its job needs.
| Provider | What it does | Data it handles |
|---|---|---|
| OpenAI | Writes AI notes (summary and action items) from saved captions; makes caption text for participants whose browser cannot do it (for example Firefox) | Caption and transcript text; for the caption fallback, that participant's meeting speech |
| Stripe | Payments for paid plans | Billing contact and payment details (card numbers go to Stripe, not to us) |
| Cloudflare | An encrypted relay that carries meeting traffic through strict office networks | Encrypted meeting audio and video in transit |
| Interserver | Data center that houses the servers we operate | Physical hosting only; we run the servers and software ourselves |
Optional connections you choose, such as Microsoft or CalDAV calendars, are made with your own consent and handled under your agreement with that provider. Captions made by a participant's own browser are handled by that browser's maker.
We will email account owners at least thirty (30) days before adding or replacing a subprocessor. If you object for a reasonable data-protection reason, you may close your account before the change takes effect.
6. Helping you with people's requests
Hosts can download or delete transcripts, delete recordings, turn off sharing links, set automatic deletion of recordings, and choose transcript retention of 30, 90 or 365 days or until deleted. If a person asks you to see, correct or delete their information and you cannot do it in the app, email info@radiuslocal.ai and we will help.
7. Security incidents
If we confirm unauthorized access to your personal information, we will notify the account owner by email without undue delay and within seventy-two (72) hours of confirming it, describe what happened and what we are doing, and help you meet any notice duty you have.
8. When your account ends
You can download your content before you close your account. After it closes we delete remaining workspace content within thirty (30) days, unless the law requires us to keep it. Backups age out on their normal schedule.
9. Health information
This DPA is not a business associate agreement. As the Terms say, unless we have signed a separate business associate agreement with you, do not use the Service to record, transcribe or store protected health information.
10. Order of precedence
This DPA is part of the Meet Terms of Service. If they conflict about personal information, this DPA controls.
RadiusLocal LLC · 9375 E. Shea Blvd, Suite 249D, Scottsdale, Arizona 85260 · info@radiuslocal.ai · (866) 927-1855