Terms of Service
The agreement between RadiusLocal LLC and businesses that use RadiusLocal.ai Meet.
Version MEET-TOS-2026-11 · Effective November 13, 2026
These Terms are between RadiusLocal LLC, an Arizona limited liability company at 9375 E. Shea Blvd, Suite 249D, Scottsdale, Arizona 85260 ("RadiusLocal", "we", "us"), and the business or person that creates a Meet account ("Customer", "you"). They cover RadiusLocal.ai Meet at app.radiuslocal.ai, including booking pages, video meetings, recordings, captions, AI notes and webinars (the "Service"). By creating an account or using the Service you accept these Terms.
1. Your account
You must give accurate account information and keep your password secure. The person who creates the account confirms they may bind the Customer. You are responsible for activity in your workspace, including by users you invite, and for the plan's user limits.
2. Plans, trial and billing
- Free plan. The Free plan is free and has the limits shown on our pricing page (for example one user and meetings up to 45 minutes).
- Trial. Paid plans include a 14-day free trial of Pro. If you do not choose a paid plan, the workspace moves to the Free plan when the trial ends.
- Paid plans. Prices are per user and are shown on our pricing page when you subscribe. Paid plans renew automatically, monthly or yearly as you choose, until cancelled. You authorize us to charge your payment method for each renewal and for added users. Payments are processed by Stripe; we do not store full card numbers.
- Changes and cancellation. You can switch plans or cancel at any time in your workspace billing settings. Monthly plans end at the end of the paid month. Yearly plans can be upgraded at any time and are prorated. Fees already paid are not refunded except where required by law.
- Price changes. We may change prices on thirty (30) days' notice by email; a change applies from your next renewal.
- Failed payments. If a payment fails, we will email you. If it is not resolved, the workspace may move to the Free plan.
- Taxes. You are responsible for applicable taxes.
3. Recordings, captions, transcripts and AI notes
You decide whether to record, save transcripts or create AI notes, and everyone in a meeting can see when recording or transcript saving is on. You are responsible for telling participants and getting any consent the law requires before you record, transcribe or summarize a conversation, including in states that require every party's consent. AI notes are generated automatically and may contain mistakes; check them before relying on them. How we handle this content, including our AI and speech providers, is described in the Meet Privacy Policy.
4. Acceptable use
You will use the Service lawfully. You will not use it to send spam, harass anyone, share unlawful content, infringe others' rights, interfere with the Service or its security, try to get around plan limits, or resell the Service without a separate written agreement with us. Health information: unless we have signed a separate business associate agreement with you, you will not use the Service to record, transcribe or store protected health information.
5. Your content
You own the content you and your guests put into the Service, such as bookings, recordings, transcripts and notes. You give us permission to host, process and transmit it only to provide and support the Service. We do not sell your data. You can download or delete your content as described in the app; after an account closes we may delete remaining content. Our Data Processing Agreement forms part of these Terms and explains how we handle personal information on your behalf.
6. Availability and changes
We work to keep the Service available and post its status at meet.radiuslocal.ai/status. The Service depends on networks, browsers, devices and third-party services we do not control, so we do not promise it will be uninterrupted or error-free. We may improve or change features; we will not remove a core feature of a paid plan during a paid term without notice.
7. Intellectual property
We own the Service, its software and its design. You may not copy, reverse-engineer or create derivative works of the Service.
8. Disclaimers
The Service is provided "as is" and "as available". To the maximum extent permitted by law, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose and non-infringement.
9. Limitation of liability
To the maximum extent permitted by law, we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue or data. Our total liability for any claim will not exceed the fees you paid us for the Service in the three (3) months before the event giving rise to the claim.
10. Indemnification
You will indemnify us against claims arising from your content, your recordings or AI notes made without required consent, your use of the Service, or your breach of these Terms or the law.
11. Suspension and termination
You may close your account at any time. We may suspend or close an account for non-payment, breach of these Terms or misuse, with notice where practicable.
12. Changes to these Terms
We may update these Terms. A material change takes effect thirty (30) days after we post it and email account owners. Continuing to use the Service after that date means you accept the change.
13. Governing law and disputes
These Terms are governed by the laws of the State of Arizona, without regard to conflict-of-laws rules. The parties will first try in good faith to resolve any dispute for thirty (30) days. Any dispute not resolved will be decided by binding arbitration on an individual basis, administered by the American Arbitration Association under its Commercial Arbitration Rules, seated in Maricopa County, Arizona, before a single arbitrator. Either party may bring a qualifying individual claim in small claims court, and either party may seek injunctive relief in court to protect its intellectual property or confidential information.
14. General
These Terms are the entire agreement about the Service unless we have signed a separate agreement with you. If a provision is unenforceable, the rest continues. We may assign these Terms to a successor or affiliate. Notices to you go to your account email; notices to us go to info@radiuslocal.ai.
RadiusLocal LLC · 9375 E. Shea Blvd, Suite 249D, Scottsdale, Arizona 85260 · info@radiuslocal.ai · (866) 927-1855